Casa OUTEIRO 99

<h1>Guest Stay Agreement &ndash; Premium Terms &amp; Conditions</h1>
<p>Welcome to <strong>Casa Outeiro 99</strong>. This Guest Stay Agreement (&ldquo;Agreement&rdquo;) is entered into between <strong>WinnerChoice SA</strong>, operating Casa Outeiro 99 under License <strong>136045/AL</strong> (&ldquo;Host&rdquo;), and the individual identified in the booking and online check-in (&ldquo;Guest&rdquo;). By completing the online check-in and electronically signing this Agreement, the Guest accepts all terms below.</p>
<h2>1. Nature of Stay</h2>
<p>The property is offered exclusively for short-term lodging and leisure. It may not be used as a permanent residence, workplace, commercial venue, event space, party location, or for any activity prohibited by Portuguese &ldquo;Alojamento Local&rdquo; regulations.</p>
<h2>2. Online Check-in, PMS Systems &amp; Digital Processes</h2>
<ul>
<li>The Host uses professional PMS systems, UpMarket automation, AI assistants, digital identity processes and secure document storage.</li>
<li>Completion of online check-in is mandatory for all adults prior to receiving access codes.</li>
<li>The Guest confirms that all information submitted is accurate and legally valid for AIMA/SEF reporting.</li>
<li>Failure to complete check-in will prevent access to the interior of the property, with no refund due.</li>
</ul>
<h2>3. Payment Systems &amp; Security</h2>
<ul>
<li>The Host uses secure payment processors (including Stripe) and automated pre-authorisations or security deposits.</li>
<li>The Guest authorizes the Host to charge any applicable amounts related to damage, excessive cleaning, rule violations or unpaid balances, even after checkout.</li>
<li>Charges may occur after inspection when damages or additional costs are identified.</li>
</ul>
<h2>4. Cameras &amp; Security Systems</h2>
<ul>
<li>The property uses <strong>external-only</strong> security cameras covering access points, parking and outdoor paths.</li>
<li>No cameras exist inside the accommodation.</li>
<li>Footage may be used to document incidents, damage, break-ins, or fraudulent claims.</li>
</ul>
<h2>5. Access, Key Box &amp; Digital Codes</h2>
<ul>
<li>Access is provided through a secure key box and digital codes.</li>
<li>Codes must remain confidential and may not be shared with unregistered individuals.</li>
<li>The Guest is responsible for correct use of access instructions provided via UpMarket and PMS automations.</li>
</ul>
<h2>6. Outdoor Areas, Terrain, Balconies &amp; Stairs</h2>
<p>Casa Outeiro 99 is located in a rural area with natural terrain, stone paths, slopes, vegetation, and open outdoor areas.</p>
<ul>
<li>The Guest acknowledges the inherent risks of rural environments.</li>
<li>The Host is not liable for slips, falls, injuries, insect bites, allergies, or outdoor hazards.</li>
<li>Children must be supervised at all times, especially near balconies, stairs and uneven ground.</li>
<li>The Guest accepts full responsibility for the safe movement of all members of the group, including minors.</li>
</ul>
<h2>7. Garden, Play Areas &amp; Trampoline</h2>
<ul>
<li>Use of the trampoline or play equipment is entirely at the Guest&rsquo;s own risk.</li>
<li>Only one child may use the trampoline at a time unless otherwise approved for safety.</li>
<li>Dangerous or unsupervised use (e.g., flips, acrobatics, excessive bouncing) is strictly prohibited.</li>
<li>The Host is not responsible for any injuries resulting from misuse or lack of supervision.</li>
</ul>
<h2>8. Swimming Pool, Jacuzzi, Spa &amp; Water Safety</h2>
<ul>
<li>The Host does not provide lifeguards or supervision of any kind.</li>
<li>Adults must supervise minors at all times.</li>
<li>Diving, running, pushing, or unsafe behaviour near water features is prohibited.</li>
<li>Glass items are not allowed near pools, spas or water areas.</li>
<li>Individuals with health conditions, pregnancy, heart issues or intoxication must avoid spa usage.</li>
<li>The Host declines all liability for any water-related accidents, slips or injuries.</li>
</ul>
<h2>9. Barbecue, Fire Safety &amp; Heat Equipment</h2>
<ul>
<li>Barbecues must be used outdoors only.</li>
<li>Open flames must never be left unattended.</li>
<li>The Guest is fully responsible for any fire, smoke or heat damage resulting from misuse.</li>
</ul>
<h2>10. Electric Vehicles &amp; Charging</h2>
<ul>
<li>Electric vehicle charging is permitted only at designated outlets provided by the Host.</li>
<li>Charging e-scooters, e-bikes, lithium batteries or unapproved devices inside the property is prohibited.</li>
<li>The Guest is responsible for electrical damage or fire risks caused by improper charging.</li>
</ul>
<h2>11. Use of Equipment &amp; Facilities</h2>
<ul>
<li>All equipment (indoor and outdoor) must be used responsibly and according to its intended purpose.</li>
<li>Furniture, appliances or installations must not be moved, modified or misused.</li>
<li>Any malfunction must be reported immediately.</li>
</ul>
<h2>12. Third-Party Services (Taxi, Transfers, Camino, Deliveries)</h2>
<ul>
<li>The Host may provide contact details for third-party services such as taxis, deliveries and luggage transfers.</li>
<li>These providers operate independently and are not under the Host's responsibility.</li>
<li>The Guest acknowledges that the property is located 9 km from Rubi&atilde;es (Camino de Santiago route) and must arrange transportation accordingly.</li>
</ul>
<h2>13. Noise, Neighbourhood &amp; Behaviour</h2>
<ul>
<li>Guests must respect the tranquillity of the area and avoid any disruptive behaviour.</li>
<li>Parties, loud gatherings or unauthorized visitors are strictly prohibited.</li>
<li>Violation may result in immediate cancellation without refund.</li>
</ul>
<h2>14. Cleaning, Waste &amp; Property Condition</h2>
<ul>
<li>The property must be left in a reasonable condition.</li>
<li>Excessive dirt, improper waste disposal or misuse may result in additional cleaning fees.</li>
</ul>
<h2>15. Damage, Liability &amp; Evidence</h2>
<ul>
<li>The Guest is responsible for any damage caused during the stay.</li>
<li>Inspection may occur after departure.</li>
<li>The Host may use photographic or video evidence (including exterior cameras) to document incidents or rule violations.</li>
</ul>
<h2>16. Force Majeure</h2>
<p>The Host is not responsible for disruptions caused by events beyond its control, including but not limited to storms, power outages, floods, road closures, illness, pandemics or governmental measures.</p>
<h2>17. Cancellation Policy</h2>
<p>The cancellation policy of the booking platform used by the Guest applies fully and prevails over any other description. Early departure does not entitle the Guest to a refund.</p>
<h2>18. Complaints &amp; Problem Resolution</h2>
<p>Any issue must be reported during the stay to allow the Host an opportunity to resolve it. Complaints raised only after checkout cannot be considered for compensation.</p>
<h2>19. Governing Law &amp; Jurisdiction</h2>
<p>This Agreement is governed exclusively by Portuguese law. Any dispute shall be resolved in the competent courts of Portugal, unless mandatory consumer protection laws apply.</p>
<h2>Final Declaration</h2>
<p>By electronically signing this Agreement, the Guest declares that they have read, understood and accepted all terms and conditions, assume full responsibility for themselves and their group, and agree to comply with all safety rules and usage guidelines during their stay at Casa Outeiro 99.</p>

Casa Outerio 99

GARANTIE

<div style="color: #3e085a; font-weight: bold; font-size: 18px; text-align: center;">| Your Home Away From Home | Su Hogar Lejos de Casa | O Seu Lar Longe de Casa |</div>

Maria

Early Check-In from 1 PM | Check-In Temprano desde la 1 PM | Check-In Antecipado a partir das 13H

Early Check in

Breakfast Delivery |  Entrega de Desayuno |   Entrega de Pequeno-Almoço

Breakfast

Late Check-Out up to 1 PM | Late Check-Out hasta la 1 PM | Late Check-Out até às 13H

Late Checkout

Pet-Friendly Stay | Estancia Pet-Friendly | Estadia Pet-Friendly

Experience

Charge your electric car conveniently during your stay for EUR 10.00/day | Cargue su coche eléctrico cómodamente durante su estancia por 10,00 EUR/día | Carregue o seu carro elétrico comodamente durante a sua estadia por 10,00 EUR/dia

Recommendation

Airport Shuttle Service O PORTO | Servicio de Traslado al Aeropuerto O PORTO | Serviço de Transporte para o Aeroporto O PORTO

Transfer From Airport

Airport Shuttle Service VIGO | Servicio de Traslado al Aeropuerto VIGO | Serviço de Transporte para o Aeroporto VIGO

Additional Cleaning Service | Servicio de Limpieza Adicional | Serviço de Limpeza Adicional

Extra Sheet Change Service | Servicio de Cambio Extra de Sábanas | Serviço de Troca Extra de Lençóis

Tree Planting Service | Servicio de Plantación de Árboles | Serviço de Plantação de Árvores

Convenient Airport Shuttle Service.

Massages 99